Privacy Statement

This website (hereinafter “Website” ) is provided by Empower Essence (hereinafter “we” or “us” ).

Processing of personal data

Accessing our website
When you access our website, your browser will transfer certain information to our web server. This operation is performed for technical reasons and is necessary to make the requested information available. To facilitate access to the website, the following information is collected, stored and briefly used:

• IP address
• Date and time of access
• Time zone difference with Greenwich Mean Time (GMT)
• Content of the request (specific site)
• HTTP login status/status code
• Transferred volume of data
• Website requiring login
• Browser, language settings, operating system version, browser software and surface

Furthermore, for the pursuit of our legitimate interests, we will store this information for a limited period of time in order to be able to initiate monitoring of personal data in the event of actual or attempted unauthorized access to our servers (art. 6(1)(f) ) General Data Protection Regulation).

Based on our legitimate interest in improving the services offered, the above-mentioned data will be used to carry out “User Experience” surveys (in anonymous and aggregate form) relating to the use of the Website, as well as to analyze (in anonymous and aggregate form ) statistics relating to navigation and activities on the Website for the purpose of simplifying its use. Furthermore, in order to improve its usability, this site makes use of a technology which, thanks to specific cookies applied to the user’s terminal, allows the user to be traced back, on the basis of his browsing sessions, to a possible type of web browsing style/preferences (obtained according to a probabilistic method) and to automatically organize the display of the editorial and graphic contents of the site in the way best suited to your needs. For more information, you can consult the Cookie Settings section.

Registration, login and use of the empower essence  Services (subject to consent)

In order to be able to use certain services of our website, you are required to register an account with us, in relation to which you can determine your personal login credentials, which you will use to access your personal account. For this registration and subsequent login process, we collect the following information about you:

• Name and surname
• Genre and title
• Contact data (e.g. postal/email address or telephone number)
• Username and password
• Log of your accesses included. Timestamp
• Age

We process this personal data in order to provide you with access to the services of our website. This data is deleted if you deactivate your user account.

By creating an account with access to reserved areas, you will be able to use the related features. In particular, in the reserved area you will have the possibility to:

• Use the “Ask the Expert – New Version” services , which allow you to submit curiosities or questions to doctors or other healthcare professionals who collaborate with Empower Essence for this purpose, who will manage your request and contact you privately to provide feedback. The question and answer exchange with the expert may be published on the Website anonymously, eliminating all data or references that could, even indirectly, identify you.; or of
• Book specialist medical visits for free via the “Visit me” service , consulting the CVs of the professionals who collaborate with Empower Essence for this purpose, choosing the one closest to you on the basis of a “city search” function within a drop-down menu – in in this context, no data relating to your geolocation will be processed.
• Take advantage of the “Gyno-chat” service , which offers the possibility of having a free and confidential consultation via chat with a gynecologist, from Monday to Friday in the time slots 10.00-14.00 and 16.00-20.00, without the need to make an appointment.

(hereinafter, together the “Empower Essence Services” ).

The use of the Empower Essence Services involves the processing of particular categories of personal data as defined by the art. 9 of the GDPR and, specifically, health data and data relating to your state of health. This processing is subject to your prior consent, issued during registration on the Website. The consent given can always be revoked via the appropriate panel for managing privacy preferences in the reserved area, or by forwarding a request to the Owner at the contacts provided right away.

However, we inform you that in case of refusal to give your consent for these purposes it will not be possible to access the Empower Essence  Services, and in case of revocation of consent, you will no longer be able to use the same Empower Essence Services.

To guarantee full respect for your privacy, while offering the service as Data Controller, Empower Essence will not receive any information on the specialist medical visits booked by you from the Manager who manages the platform.

Empower Essence may only receive reports from the Manager with anonymous data on the number of accesses to the Empower Essence Services, on the types of specialist medical visits most booked and on the geographical area of ​​reference for each type.

Profiling (subject to consent)

If you give us your consent, we will process your personal data to better understand your interests and inform you about our products or services that may be of interest to you (art. 6(1)(a), art. 9(2)(a) ), General Data Protection Regulation). For this purpose, the following categories of personal data will be processed: site page or widget where the first registration takes place; number and type of services used; type of content consulted.

In order to personalize our communications regarding updates to Empower Essence content and services or marketing communications to meet your needs and preferences, we will also document and analyze your responses or observations to individual topics that have been shown to you. Again in order to effectively plan, personalize and direct the communications we will send to you, we will proceed to the collection, reprocessing and storage in a specific Empower Essence  database of personal data relating to you relating to your profile, your interests, your browsing activity as well as the satisfaction shown towards Empower Essence products and services.

Third-party access/single sign on services

Subject to your consent [Art. 6(1)(a) General Data Protection Regulation], we provide you with the possibility to authenticate via the Facebook Connect and Google Login services (hereinafter “Login Service Provider”). To use such services, you will be asked to log in to the login service provider using your login credentials. In this way, your profile will be linked to our service, which means that the access service provider will receive information about your use of our service and we will automatically receive the following information about you:

• Contact Data (e.g. postal/email address or telephone number)
• Name and surname; Type

We will use this information for the sole purpose of registration and to identify you during your access. If the login service provider transfers more information about you to us than is necessary for the sole purpose of verifying your login, we will promptly delete this information. For more information on how the Access Service Provider’s service works and how the Access Service Provider processes your personal data, please refer to Meta’s “Privacy Policy” and “ Meta Google’s privacy policy” . We delete your personal data if you delete your user account.

Setting cookies

What are cookies?
This website uses so-called “cookies”. Cookies are small text files that are stored in the memory of your terminal via your browser. They store some information (for example your preferred language or site settings) that your browser can (depending on the duration of the cookie) send back to us on your next visit to our website.

What cookies do we use?
We distinguish between two categories of cookies: (1) functional cookies , without which the functionality of our website would be reduced, and (2) optional cookies used for purposes such as website analysis and marketing. The following tables contain a detailed description of the optional cookies we use:

Optional cookies

Functional COOKIES

COOKIES Optional

With your prior consent
We use optional cookies only if we have obtained your prior consent [art. 6.1(a) General Data Protection Regulation]. When you first access our Site, a banner will appear, asking you to give us your consent to set optional cookies. If your consent is given, we will place a cookie on your computer and the banner will no longer appear as long as the cookie is active. After the cookie’s lifespan expires, or if you actively delete the cookie, the banner will reappear on your next visit to our website and ask for your consent again.

How to prevent the installation of cookies
You can use our website without cookies being set. In your browser, you can configure or completely deactivate the use of cookies at any time. This may, however, lead to a restriction of functions or have a negative effect on the user-friendliness of our website. The user can object to the setting of optional cookies at any time using the respective objection option indicated in the table above.

Website analysis and online behavioral advertising

Website analysis with Google
On our website we use a web analysis service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ( “Google” ).

Google will analyze your use of our website on our behalf. To this end, we use the cookies described in more detail in the table above. Information collected by Google in connection with your use of our website (e.g. the referring URL, our web pages visited by you, browser type, language settings, operating system, screen resolution ) will be transmitted to a Google server in the United States, where they will be stored and analyzed. The respective results will then be made available to us anonymously. Your usage data will not be connected to your full IP address during this process. We have activated the IP anonymization function offered by Google on our website, which will delete the last 8 bits (IPv4 type) or the last 80 bits (IPv6 type) of your IP address after each data transfer to Google.

Furthermore, by entering into specific agreements with Google we ensure that an adequate level of data protection is maintained in relation to the processing of personal data by Google in the United States.

You can revoke your consent to the use of web analytics at any time by downloading and installing the Google Browser Plugin or by managing your consents in the table above, in which case an opt-out cookie will be placed. Both options will prevent the application of web analytics only when you use the browser on which the plugin was installed and do not delete the opt-out cookie.

Further information about Google Analytics can be found in the Google Analytics Terms of Service , the Google Analytics Privacy and Data Protection Guidelines, and the Google Privacy Policy.

Website analysis with Hotjar
On our website we use a web analysis service from Hotjar Ltd, Levl 2, St Julians Business Center 3, Elia, Zammit Street, St Julians STJ 1000, Malta, Europe ( ” Hotjar” ). Hotjar will analyze your use of our website on our behalf. To this end, we use the cookies described in more detail in the table above. Information collected by Hotjar in connection with your use of our Website (such as how much time you spend on which pages, how you move around the website, which links you choose to click, how you interact with forms, device ID (UDID, anonymized), location (country only), device screen size, browser type) will be transmitted to a Hotjar server in Europe, where they will be stored and analyzed. The respective results will then be made available to us anonymously. Your usage data will not be connected to your full IP address during this process. Your IP address will only be stored in anonymized format.

You can revoke your consent to the use of web analytics at any time by downloading and installing the Opt-Out-Link or by managing your consents in the table above, in which case an opt-out cookie will be placed. Both options will prevent the application of web analytics only when you use the browser on which the plugin has been installed and do not delete opt-out cookies.

Further information on data protection at hotjar can be found in their privacy policy.

Third party services and/or content on our website

We include third-party services and/or content on our website. When you use such third-party services or when third-party content is displayed, communication data is exchanged between you and the respective provider for technical reasons.

The respective service or content provider may also process your personal data for its own additional purposes. To the best of our knowledge, we have configured the services and content of providers known to process personal data for their own purposes in such a way that any communication for purposes other than presenting their services or content on our website is blocked or the communication has place only after you have actively chosen to use the respective service. However, since we have no control over the personal data collected and processed by third parties, we are unable to provide binding information regarding the scope and purpose of such processing of personal data.

For further information on the scope and purposes of such processing of personal data, please consult the privacy policies of the providers whose services and/or contents we include and who are responsible for the protection of personal data in this context:

• Facebook share button
• Twitter share button
• Viewing YouTube videos

Information on side effects and quality complaints

This website is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, gray market products/counterfeit medicines, misuse or off-label use, quality complaints and/or other safety-related issues or the quality of Empower Essence products. If you would like to report side effects or make a quality complaint, you can contact your healthcare professional (e.g. doctor or pharmacist), your local health authority, use our Side Effect Reporting Website or call us at . 02.3978.1.

However, if you report unwanted side effects or other concerns regarding the safety or quality of Empower Essence products to us, we will be legally obligated to handle your communication and may need to contact you for clarification. We should then inform the relevant health authorities of the problems you have reported. In this context, your information may be forwarded in pseudonymised form, i.e. no information by which you could be directly identified will be passed on. We may also be obliged to transmit these pseudonymised notifications to our group companies and our partners, insofar as they are also obliged to notify their respective competent health authorities.

Further information on data privacy and side effect reporting can be found in the Pharmacovigilance Privacy Statement.

Sections and user feedback

Participation in user surveys conducted from time to time on our website or providing feedback is voluntary. We use functional cookies to carry out user-accessible surveys or ask for feedback. The technical information recorded to carry out the surveys is the same that is recorded when the user visits the website (see above). Your responses submitted during the survey or provided via feedback will not be linked to your personal data such as your IP address. The legal basis for the processing of your personal data is our legitimate interest (art. 6 (1) (f) GDPR) as such data processing is necessary to provide you with access to the survey and participation is voluntary. Your data is only stored and processed briefly.

Subscriptions to our newsletter

On our website, you can sign up to receive our newsletter. Based on your prior consent, we will collect and use the e-mail address indicated by you to provide you with the newsletter (Article 6, paragraph 1, letter a) General Data Protection Regulation).

If you wish to receive a personalized newsletter, you can provide us, on a voluntary basis, with the following additional information:

• Email address

To subscribe to our newsletter we use the so-called double opt-in procedure. After signing up for the newsletter on our website, we will send you a message to the email address indicated asking for your confirmation. If you do not confirm your subscription to the newsletter, your subscription will be automatically deleted. In order to prevent any misuse of your personal data, we will record your subscription and confirmation by storing the IP address you use at the time of subscription, the time of your subscription and confirmation, the messages sent by us regarding the your signature and the formulation of your signature and confirmation.

You can withdraw your consent to receive our newsletter at any time with future effect, in which case we will also delete your personal data linked to the receipt of our newsletter. To declare that you wish to unsubscribe, you can use the respective link included in all newsletters or refer to the contacts indicated below [email protected] .

We also track the open rate of our newsletter for statistical purposes. This means that a small, transparent tracking image is included in the newsletter. When you use your browser to open the newsletter you received, this image is loaded and counted as an open email and will be recorded in an aggregate form. No other data such as IP address is processed. The open rate tracking solution is provided by ActiveCampaign, LLC. You can disable the newsletter tracking functionality by disabling image loading within your email client or browser.

Using the recommendation function

If you would like to recommend us to others, you can do so by using the recommendation function on our website. You may, in your and our legitimate interests, send a message to any person if you assume that the recipient wishes to receive such information. We delete the personal data used (e.g. name and email address) after sending the recommendation.

Transfer of personal data

Commissioned processing
For the processing of your personal data we will to some extent use specialized service contractors who process your data on our behalf (e.g. for IT support or cloud services).
This also includes in particular:

• Address:- 801 E Ashby Pl, San Antonio, TX 78212, USA
  Phone:- +1 210-732-8261

Such service contractors are carefully selected and regularly monitored by us. Based on their respective data processing agreements, they will only process personal data in accordance with our instructions.

Affiliates
We may share your personal data with our Empower Essence  subsidiaries where necessary for the purposes described above.

State authorities and institutions
We may share your personal data with law enforcement or other state authorities and institutions if legally required or necessary for the purposes described above.

External Lawyers
In order to support legal decisions and prosecute or defend against legal claims, we may share your personal data with external lawyers.

Potential Buyers in the Context of Mergers and Acquisitions
We may share your personal data with a potential buyer in the event of an acquisition, merger or any other type of business or asset transition involving a change of ownership or control over us or our services.

Storage times

The identification and contact data collected together with the creation of a personal account on the Website will be processed for the entire period of activity of your account on the site. If the user remains inactive for a period of 24 months, the user will be deactivated and all data relating to it will be automatically deleted.
The data you provide for the use of the Empower Essence Services will be processed for the time necessary to provide the requested service.
Finally, the identification and contact data processed for the purpose of sending electronic communications will be processed for the time deemed compatible with your interest in the products and services covered by the aforementioned communications.
This is without prejudice to any further retention periods required by law or by the needs of exercising or defending Empower Essence rights.

Information regarding your rights

Generally you have the following rights under applicable data protection laws:

• Right to information about your personal data stored by us;
• Right to request correction, deletion or limitation of processing of your personal data;
• Right to object to data processing based on public or legitimate interest or profiling, unless we can demonstrate the existence of compelling and justified reasons which override your interests, rights and freedoms, or that such processing is carried out for the purposes of asserting, exercising or defending legal claims;
• Right to data portability;
• Right to lodge a complaint with a data protection authority;
• You may at any time and with future effect withdraw your consent to the processing of your personal data.

For further information, please refer to the previous chapters which describe the processing of personal data based on your consent. If you wish to exercise your rights, you can submit your request via the contact form or to the company data protection officer at indicated below.

Contact

If you wish to exercise your rights, please send a request to the Data Protection Officer of Empower Essence at the following address:

[email protected]
or contact our Data Protection Officer at the following address:

Contact us on:

Address:- 801 E Ashby Pl, San Antonio, TX 78212, USA
Phone:- +1 210-732-8261

You can get in touch at the following email address: [email protected]. Messages are generally answered within 48 hours.

Modification of the privacy statement

We may update our Privacy Policy from time to time. Updates to our Privacy Policy will be posted on our website. Any changes become effective when they are posted on our website. You are therefore advised to visit the site regularly to keep informed of any updates.

Last update: 11/02/2024